Cocktail Server-Varsity

Join to apply for the Cocktail Server-Varsity role at Live Nation Entertainment

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

WHAT THIS ROLE WILL DO

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with opportunities. Perks include concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support.

Live Nation is a Great Place to Work and one of People Magazine’s “50 Companies that Care.”

WHO ARE YOU?

Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you, please read on!

What This Role Will Do

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy
• Ensure that comp and void checks are processed according to HOB policy
• Assist other servers and staff as needed

REQUIRED

WHAT THIS PERSON WILL BRING

• Ability to work late hours
• Flexible schedule
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
• 3 years’ work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to deal with intoxicated guests in a positive and safety minded manner

PREFERRED

• Cash handling experience
• Experience recognizing valid ’s
• Experience in a live music environment

PHYSICAL DEMANDS/WORKING ENVIRONMENT

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to an inclusive environment and encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants and will provide reasonable accommodations as required by law. Applicants are invited to identify reasonable…