Spa Coordinator; Part-Time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean‑inspired dining by award‑winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

As a Spa Coordinator at Four Seasons Minneapolis, you will play a pivotal role in ensuring the smooth operation of our luxurious spa facility. Serving as the primary point of contact for guests, you will manage spa reservations, coordinate spa services, and provide exceptional customer service to enhance the overall guest experience. Your organizational skills, attention to detail, and passion for hospitality will contribute to maintaining the Four Seasons’ reputation for excellence in service and wellness.

• Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure.
• Manage reservations and efficiently schedule spa treatments, maximizing availability for guests.
• Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices.
• Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses.
• Maintain cleanliness and organization of the spa reception area.
• Process payments and manage billing accurately.
• Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience.

• Reading, writing, and oral proficiency in the English language.
• Superior communication and organizational skills.
• Previous hotel and computer knowledge preferred.
• Great and honest smile.
• High grooming standards.
• At least 2 years of experience in a similar position.
• High School Degree or equivalent education.

• Hourly wage: $20.71 per hour.
• Comprehensive health and vision insurance (available to full‑time employees only).
• Discovery nights at Four Seasons Properties worldwide.
• Holiday and vacation pay (available to full‑time employees only).
• Daily meals inspired by award‑winning chefs.
• Uniforms and uniform care.
• Sick pay, disability coverage and life insurance (available to full‑time employees only).

• Parking discounts.
• Staff lounge and cafeteria space with city view.
• Up to eight weeks of parental leave pay (available to full‑time employees only).
• Fur baby insurance.
• 401(k) retirement plan.
• Discounted accommodations at Four Seasons properties worldwide.
• Dental coverage available at a discounted rate (available to full‑time employees only).

Candidates must have valid work authorization for the United States.

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Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ information poster please visit this website - (Use the "Apply for this Job" box below)..