Bell Attendant

Bell Attendant

The Four Seasons Hotel Minneapolis seeks a Bell Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

Basic

Purpose:

The Bell Attendant assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

• Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greets all guest passing through lobby and offers them assistance.
• Works harmoniously and professionally with co-workers and supervisors.
• Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
• Performs errands for guests and the hotel that may require local travel off of the hotel property.

• Provides a high level of cleanliness in the lobby and luggage storage room.
• Assists guests at the Concierge Desk.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.
• Assist in coverage of Residential Front Office responsibilities and desk coverage.
• A minimum of 1 years of hospitality or related work experience is preferred.
• A valid driver's license and clean driving record.
• Education:
  
  High school education or equivalent experience.
• Reading, writing and oral proficiency in the English language.
• Good organizational skills.
• Ability to multitask.
• Attention to detail.
• Ability to work irregular hours, weekends, and evenings.

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $17.48 per hour + tips
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay, disability coverage and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate.