Housekeeping Houseman

Housekeeping Manager

Choice Hotels International, Inc is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

The ability to model Choice's Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Choice MHD Benefit Breakdowns

Hourly Wage: $16.50

Benefits When You Make It Your Choice :

• Employee discounts on thousands of hotels
• Free Parking
• Paid Sick Time (MN Earned Sick and Safe Time)

Hourly (Full Time):

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
• 401(k) Retirement Plan

90 Days:

• Paid Vacation Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

• Perform all shift checklist responsibilities & reporting requirements
• Be familiar with property, departments, hours of operation and services of the hotel
• Answer basic Housekeeping related questions
• Assist team with training, supplies and support in order to consistently provide quality guest rooms and public areas
• Properly maintain hotel keys and electronic cards (key control)
• Clean and stock linen closets
• Clean and Vacuum hallways, including baseboards
• Turn in all lost and found items in accordance with lost and found procedures
• Maintain a clean and organized work area
• Dust light fixtures
• Pick up dirty linen from housekeeping closets and throw down the chute
• Strip rooms when needed and assist in 'pick up' of dirty linen
• Sort terry and linen into laundry carts after coming down the linen chute
• Put away supplies when received
• Ensure all trash from guest room floors is placed in dumpsters
• Run items to guest rooms, room attendants and supervisor
• Actively participate in housekeeping's 'deep clean' or 'preventive maintenance' programs
• Participate in all departmental meetings
• Carpet clean guest rooms and hallways when needed
• Participate in required training programs
• Report any damage, hazard repairs to your immediate supervisor
• Help keep stock levels at par and maintain cleanliness of linen closets on floors
• Clean elevator tracks on all guest elevators
• Ability to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklists
• Familiar with frequently used Standard Operations Procedures
• Knowledge of how to operate all Housekeeping Equipment.
• Must be able to recognize situations that require immediate supervisory attention

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Ideal candidate will have a minimum of one
  -year hospitality experience in housekeeping
• Follows instructions…