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Guest Service Pro — Front Desk & Guest Experience
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-21
Listing for:
Hilton Garden Inn Hotel
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hilton Garden Inn Hotel is seeking a Guest Service Representative to warmly welcome guests and manage the check-in experience, ensuring requests are fulfilled and information is accurate. You will engage with guests across channels, build rapport, and promote brand loyalty programs to maximize satisfaction.
Key responsibilities include delivering a friendly, professional service, coordinating with hotel departments, handling guest feedback, and adhering to emergency procedures while maintaining
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