Event Sales Manager

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;
Axiom Hospitality, our European hotel management company; and PYRAMID WORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.

Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

At Rand Tower, Minneapolis, a Tribute Portfolio Hotel, we consistently rise above the competition. We are an Employer of Choice— we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest.

You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Rand Tower Hotel with Pyramid Global Hospitality can mean for you!

POSITION SUMMARY:

Primary focus is on executing all aspects of event planning including meetings, reunions, social functions and catering. Event planning includes all aspects of business coordination from the signing of a group contract forward, for example, direct billing requirements, catering, all event details, VIP needs, amenities, group resumes, rooming lists, registration cards, etc. Approximately 75% of overall time. Other key responsibilities include targeting, capturing and coordinating catering sales.

Approximately 25% of overall time. Meets and exceeds revenue goals by developing new catering accounts and planning/coordinating all components of group business in a profitable and win‑win selling approach.

Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. Coordination of all group business as developed by the sales manager. Determination and coordination of all event planning needs. Communicates with clients to ensure details for events are accurate and complete on a timely basis. Exercises decision‑making skills to ensure customer satisfaction and hotel profitability.

Actively upsells banquet menus and makes recommendations to drive revenue for contracted banquet events. Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the expectations of the client. Direct Sales:
Targets appointment‑oriented sales calls to ensure a successful catering direct sales effort, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state…