General Manager
Listed on 2026-09-14
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Hospitality / Hotel / Catering
Hotel Management
About Us
Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis. We’re an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces. From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we’re the perfect complement to time spent in the Twin Cities!
Our gracious team is ready to welcome you to the family. You can be part of a passionate group of people that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis. We’re an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces. From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we’re the perfect complement to time spent in the Twin Cities!
Our gracious team is ready to welcome you to the family. You can be part of a passionate group of people that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Salary Range: $ - $ Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
OverviewLead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Essential Duties And Responsibilities- Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
- Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
- Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
- Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.
- Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
- Meet with potential and current clients to promote hotel.
- Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (Rev Max, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
- Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the…
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