Housekeeping Houseman

Choice Hotels Housekeeping Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Choice MHD Benefit Breakdowns

Hourly Wage: $16.50

Benefits When You Make It Your Choice :

• Employee discounts on thousands of hotels
• Free Parking
• Paid Sick Time (MN Earned Sick and Safe Time)

Hourly (Full Time):

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
• 401(k) Retirement Plan

90 Days:

• Paid Vacation Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

• Perform all shift checklist responsibilities & reporting requirements
• Be familiar with property, departments, hours of operation and services of the hotel
• Answer basic Housekeeping related questions
• Assist team with training, supplies and support in order to consistently provide quality guest rooms and public areas
• Properly maintain hotel keys and electronic cards (key control)
• Clean and stock linen closets
• Clean and Vacuum hallways, including baseboards
• Turn in all lost and found items in accordance with lost and found procedures
• Maintain a clean and organized work area
• Dust light fixtures
• Pick up dirty linen from housekeeping closets and throw down the chute
• Strip rooms when needed and assist in 'pick up' of dirty linen
• Sort terry and linen into laundry carts after coming down the linen chute
• Put away supplies when received
• Ensure all trash from guest room floors is placed in dumpsters
• Run items to guest rooms, room attendants and supervisor
• Actively participate in housekeeping's 'deep clean' or 'preventive maintenance' programs
• Participate in all departmental meetings
• Carpet clean guest rooms and hallways when needed
• Participate in required training programs
• Report any damage, hazard repairs to your immediate supervisor
• Help keep stock levels at par and maintain cleanliness of linen closets on floors
• Clean elevator tracks on all guest elevators
• Ability to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklists
• Familiar with frequently used Standard Operations Procedures
• Knowledge of how to operate all Housekeeping Equipment.
• Must be able to recognize situations that require immediate supervisory attention

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other…