More jobs:
IT Service Desk
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-02-07
Listing for:
US IT Solutions Inc
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description- Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide.
- Three years previous IT Service Desk performing at a proficient level of experience in an IT Service Desk environment.
- Strong active listening skills
- Strong customer focus and very personable
- Proven troubleshooting and deduction skills to assist and resolve customer application, navigation and technical issues.
- Ability to recognize and adapt communications with the customers to a level the customer understands.
- Strong communication skills both written and verbal – able to fully document all ticket documentation at the time of the call.
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