Resident Engineer

RESIDENT ENGINEER – Professional Services About Trantor Inc

Trantor Inc. is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital transformation through Product Engineering, Cloud Enablement, Data & AI Solutions, Automation, and Customer Success Services. At Trantor, we thrive in a collaborative, agile, and people-first environment.

Trantor offers the opportunity to work on diverse, cutting-edge projects in a culture that values innovation, continuous learning, and collaboration. Enjoy the flexibility of a hybrid/remote role while contributing to impactful initiatives in a truly global organization.

Location: Minneapolis, MN

As a Resident Consultant, you will serve as a dedicated, on-site strategic advisor for one of our high-growth enterprise accounts in Minneapolis. You will act as the primary technical bridge between the customer’s operational needs and Cloudflare’s expansive security suite, ensuring their migration from legacy systems is seamless and high-performing. We are looking for a proactive expert who thrives on building deep technical relationships, optimizing complex configurations, and championing our mission to help build a better internet.

• Act as a Trusted Advisor: Serve as the day-to-day technical lead and Cloudflare subject matter expert, providing proactive guidance on operational best practices and industry security standards.
• Optimize Application Services: Take full ownership of tuning, configuration, and policy creation for Application Services to ensure maximum performance and security posture.
• Manage Network Security: Oversee the ongoing health of Network Services, including Magic Transit and DDoS protection, ensuring "set and forget" stability while remaining ready for rapid incident response.
• Drive Migration Excellence: Leverage your deep understanding of Akamai architectures to translate legacy workflows into modern, efficient Cloudflare configurations.
• Strategic Roadmap Alignment: Collaborate closely with the customer to prepare their environment for future expansions into our Developer Platform (Workers) and Zero Trust architecture.
• Technical Documentation: Maintain comprehensive documentation of the customer’s unique environment, policy changes, and operational procedures to ensure long-term continuity.

• 10+ years of experience in a technical customer-facing role such as Solutions Architect, Resident Engineer, Professional Services Consultant or similar, ideally in cloud networking, security, or web infrastructure.
• Akamai to Cloudflare Transition: At least 3+ years of hands‑on experience managing Akamai environments, with a proven ability to map legacy CDN and security features to Cloudflare’s ecosystem.
• Application Security Expertise: Deep technical proficiency in configuring WAF policies, Bot Management, and Page Shield to protect complex web applications.
• Network Infrastructure Knowledge: Strong foundational knowledge of BGP, GRE/IPsec tunneling, and DDoS mitigation strategies (specifically relating to services like Magic Transit).
• Communication & Presence: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to both engineering teams and executive stakeholders.
• Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.
• Prior customer onsite placement experience is a plus.

• Cloudflare
  
  Certifications:
  
  Valid Cloudflare ASPS or ASPE certifications.
• Modern Web Development: Experience with Serverless computing or Edge functions (Cloudflare Workers/Web Assembly).

• Strategic role with direct impact on our PS operations.
• Be at the forefront of cloud security, networking, and performance innovation.
• Collaborate with a highly skilled and global PS delivery team.
• Drive meaningful outcomes for enterprise customers across industries.
• Competitive remuneration
• Work within a global and fast‑growing organization
• Friendly, supportive, positive, and professional team of experts