Senior CX​/UX Designer; Automation Workflows in Financial & Corporate Compliance)– Hybrid; ET​/CT

Senior CX/UX Designer (AI-First Innovation | Financial & Corporate Compliance) - Hybrid (CT/ET) R0054517 | DXG | UX/CX COE Wolters Kluwer DXG U.S., Inc. About the Role

As a Senior CX/UX Designer (AI-First Innovation | Financial & Corporate Compliance), you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences.

Eight days a month we come together in the closest office (ET/CT Time zone) within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, CX/UX Design DXG | UX/CX COE, and work under the leadership of the VP, User Experience & Design
• DXG | UX/CX COE. This role is a part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. | Please view the site office location directory for potential office preferences nationwide. (Use the "Apply for this Job" box below). | #LI-Hybrid

Wolters Kluwer Digital eXperience Group (DXG)

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

• AI-powered features for tax/accounting users improve workflow efficiency and usability.
• Solutions meet regulatory compliance, data privacy, and accessibility standards.
• Prototypes and design systems accelerate delivery without compromising quality.

(5yrs minimum in role plus 2yrs AI driven experience)

• Wire framing:
  Advanced skills in creating detailed and user-centered wireframes and user flows.
• User Research:
  Proficiency in planning, conducting, and analyzing comprehensive user research studies.
• Prototyping:
  Strong ability to create high-fidelity interactive prototypes.
• Usability Testing:
  Expertise in leading usability tests and deriving impactful design insights.
• Design Systems:
  Advanced knowledge of developing and maintaining consistent design systems.
• Collaboration:
  
  Excellent communication and teamwork skills to align cross-functional efforts.
• Presentation:
  Advanced skills in presenting design rationale and user research findings.
• Accessibility:
  Competence in designing accessible user experiences according to standards.

• Adoption of AI-driven features by tax/accounting professionals.
• Measurable improvements in user efficiency and trust.
• Compliance with financial regulations and WCAG 2.1 AA standards.
• High-quality prototypes delivered on time and aligned with product goals.

• Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
• Plan and conduct comprehensive user research studies and usability tests.
• Synthesize research findings into actionable design recommendations.
• Develop and uphold design systems and ensure consistency across products.
• Mentor junior team members and provide constructive feedback on their work.
• Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
• Drive the iterative design process based on user feedback and usability testing.
• Stay up-to-date with the latest UX design trends and technologies.
• Present and defend design decisions based on user research and best practices.
• Ensure all design work adheres to accessibility standards and guidelines.

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including:
Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available: .w

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain…