Software Development Engineer, STRADA

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
• Write high quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.
• Contribute to documentation of process and procedures.
• Learn from others and help grow those in your team to achieve their best.
• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.
• Participate in an on-call rotation with your team.

Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities. We work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. Our network is one of the largest in the world, and we encourage durable solutions that look around corners while considering customer needs from cost, performance, and reliability.

Our team develops tooling that provides visibility and control of traffic across the network, prioritizing automatic mitigation of events to minimize impact to our customers during events.

In this role you:

• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operate efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. They have teams responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.

AWS Global Connectivity and Network Availability (GCNA) Videos:

• Working at AWS in the GCNA Team - Meet Robert, VP:
• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer:

Amazon Web Services (AWS) is the world's most…