Implementation Project Consultant - Freight Services

Implementation Project Consultant - Freight Payment Services page is loaded## Implementation Project Consultant - Freight Payment Services locations:
Minneapolis, MN:
Naperville, ILtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
March 6, 2026 (13 days left to apply) job requisition :
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** SUMMARY The Implementation Project Consultant is responsible for managing specific components of implementation projects. Components may include gathering requirements, submitting build requests based on requirements, or validating test files and system rule setups. This role serves as a key liaison between external customers and internal teams, ensuring requirements are clearly defined, expectations are aligned, and solutions are delivered accurately and on time within a highly collaborative, pod-based environment.

RESPONSIBILITIES
- Lead assigned portions of implementation projects from kickoff through go-live and transition.  - Partner directly with customers to facilitate discovery and requirements-gathering sessions, setting clear expectations for scope, deliverables, and implementation approach.  - Develop and manage project scope documentation and obtain formal customer sign-off.  - Manage specific work streams within the project, ensuring timely and accurate communication with both internal and external stakeholders.  

- Interpret customer requirements and submit configuration and setup requests to build organizational structures and accounts within internal systems.  - Prepare and submit task requests (e.g., via Service Now) to support system setup, installs, and configuration activities.  - Coordinate and manage testing activities, including reviewing and validating customer-provided files and test transactions to ensure data accuracy and integrity.  - Facilitate and participate in a variety of meetings, which may include issue resolution sessions, internal project updates, customer training, or collaboration with product teams on system enhancements.  

- Deliver customer training and demonstrations, including building simple demo reports to help customers understand system outputs and post implementation results.  - Collaborate closely with cross-functional team members within a pod-based delivery model, contributing to shared project goals and supporting other pod roles as needed.  Collaboration & Work Environment  - Operate within a highly collaborative pod structure, partnering with defined roles across implementation, product, and operations teams.  

- Balance multiple priorities in a dynamic environment where daily activities may vary based on project needs, customer requirements, and internal initiatives.  - Maintain a strong focus on communication, teamwork, and accountability to ensure successful project outcomes.

BASIC QUALIFICATIONS
- Three to five years of experience in project management activities.

- Bachelor's degree, or equivalent work experience.

PREFERRED SKILLS/EXPERIENCE
- Thorough knowledge of assigned business line or functional area  - Demonstrated management and leadership skills  - Strong organizational and analytical skills  - Advanced knowledge of project management  - Ability to identify and resolve exceptions and to analyze data  - Excellent verbal and written communication skills

This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .
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