Senior IT Technologist - Twin Site Infrastructure and Operations

Position: Senior IT Technologist - Twin Cities Site Infrastructure and Operations
* Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
* Involved in planning of system and development deployment as well as being responsible for meeting hardware and software compliance and security standards.
* Evaluates the interface between hardware and software, operational requirements, and characteristics of the overall system.
* Establishes, documents system design, parameters, and formats, ensures hardware and software systems functionality, performance, and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
* Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
* May document testing and maintenance of system updates, modifications, and configurations.
* May act as a liaison and point of contact with key technology vendor technologists or other business functions.
* Function Specific:
Strategically design technology solutions that meet the needs and goals of the company and its customers/users.
* Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
* Gather and prioritize integration requirements.
* Test the quality of a product and its ability to perform a task or solve problems.
* Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
* Technology:
Using computational thinking to define technological solutions to real life problems.
* Design technology that allows for the optimal user experience and broad accessibility.
* Ability to document detailed technical system specifications based on business system requirements.
* Serve as a trusted advisor to stakeholders, ensuring needs are heard and addressed promptly, and escalate as appropriate
* Be a leadership presence within the team to offer guidance and direction, utilizing advanced knowledge of the site’s infrastructure for the global IT teams.
* Provide onsite support for troubleshooting, diagnostics, escalation, and maintenance of infrastructure, ensuring uninterrupted IT operations.
* Coordinate with vendors for quotations, procurement, and delivery of goods and services; assess and prioritize site-specific or regional demands.
* Lead IT efforts for local projects from inception to completion, including evaluating vendor use versus internal resources.
* Educate on infrastructure services and capabilities, assist in driving technology adoption, and optimize I&O solutions for efficiency and effectiveness.
* Provide level 2.5-3 networking support for routers, switches, Wireless APs, and firewalls.
* Possess strong understanding of standard offerings for network, compute, storage, backup and client to assist team in developing solutions and resolving issues.
* Be a leadership presence within the team to offer guidance and direction utilizing advanced knowledge of networking, server, backup and other infrastructure activities to virtual global team.
* May work with AV teams to understand and offer hands on troubleshooting for video conferencing and large meeting room audio visual equipment.
* May lead site-specific or multi-site projects that will drive overall operational efficiencies of the group, including planning, resource allocation and the ability to intersect
* Provide guidance related to infrastructure initiatives and act as hands and feet in cooperation with vendor partners.
* Assist with installation and maintenance of physical infrastructure assets at assigned locations.
* Create work instructions, standard operating procedures and other documentation for effective delegation of activities across groups and resources
* Utilize various types of equipment to test, troubleshoot, and identify network problems.
* Responsible for onsite logistics of…