User Experience Researcher

Contract consulting role for an experienced UX Researcher.
Client Requirements:

• Work authorization: US Citizen or GC holder
• W2 hourly only (no Corp to Corp)
• Hybrid onsite - 2-3 days/week - downtown Minneapolis

What you will do: As a UX Researcher with strong experience supporting enterprise platforms and internal tools. This role focuses on understanding and improving complex, workflow-driven systems used by internal teams and business partners across the organization.

You will bring deep experience conducting research in operational, data-heavy, and process-oriented environments, and is skilled at translating complex business needs, rules, and workflows into clear, actionable insights that inform product and design decisions.
This role requires close collaboration with product managers, designers, engineers, and business stakeholders, as well as comfort operating in ambiguous problem spaces. The researcher should be hands-on, methodologically strong, and capable of owning research from discovery through delivery.

You will shape understanding of user needs, workflows, and pain points for business-critical systems that support operational execution, decision-making, and internal productivity.
You will plan and execute qualitative and quantitative research to inform product strategy, UX direction, and design decisions. Your work will span exploratory research, generative discovery, evaluative testing, and insight synthesis, helping teams make confident decisions in complex domains.
This role blends strong research craft with systems thinking, enabling you to uncover insights that scale across teams, workflows, and use cases while remaining grounded in human needs and real-world constraints.

Required Skills:

• Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions
• 4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
• Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
• Proficiency in a range of qualitative and quantitative research methods and when to apply them Proven ability to collaborate effectively with designers, product managers, engineers, and business stakeholders
• Strong portfolio or case studies demonstrating enterprise research work, problem framing, and impact on product decisions
• Ability to work independently as a contractor and deliver high-quality research outcomes with minimal supervision
• Contextual Interviews
• User Research

ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $67.00 - 89.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments.

Discover more about how ITR Group connects top talent with leading client opportunities.