Level 2 Onsite System Engineer

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions.

If you are looking to break into the IT industry this may be a great opportunity for you.
We would love for you to bring your skills and be part of our team!

provides advanced technical support and systems administration for managed services clients by going to the customer site.
Travel will be a requirement for this position. This role serves as an escalation point from Level 1 support and is responsible for resolving moderately complex technical issues, maintaining client infrastructure, and assisting with standardized implementations and projects. The Level 2 System Engineer plays a key role in ensuring system reliability, security, and customer satisfaction while adhering to MSP service standards and SLAs.

• Resolve escalated service tickets from Level 1 technicians in accordance with SLA requirements.
• Troubleshoot and remediate issues related to Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Support and troubleshoot network connectivity, VPNs, and firewall configurations.
• Support and troubleshoot email systems including Microsoft Exchange and Exchange Online.
• Perform systems administration tasks including user onboarding/offboarding and server maintenance.
• Apply patches, updates, and firmware following change management procedures.
• Monitor systems using RMM tools and respond proactively to alerts.
• Administer virtualization platforms such as Hyper‑V and VMware.
• Support Microsoft 365 and Azure AD environments including licensing and access issues.
• Monitor and manage backup solutions and assist with disaster recovery events.
• Respond to security alerts and assist with malware and endpoint protection incidents.
• Assist with infrastructure and migration projects under senior engineer guidance.
• Maintain accurate documentation including SOPs, diagrams, and knowledge base articles.
• Communicate professionally with clients and internal teams.

• 3–5 years of experience in IT support or systems administration (MSP experience preferred).
• Strong knowledge of Windows Server, Active Directory, and Microsoft 365.
• Experience supporting multiple client environments.
• Familiarity with backup systems, endpoint security, and RMM tools.
• Basic to intermediate Power Shell skills.
• Strong troubleshooting, documentation, and customer service skills.
• Valid Driver’s License
• Reliable vehicle for traveling to Customer office.
• Willing to be on an On-Call rotation for after-hours issues

Job Type: Full‑time

Pay: $24 - $29 per hour

• 401(k) matching percentage
• Dental insurance
• Vision insurance
• Disability insurance
• Flexible spending account
• Health insurance
• FSA / HSA
• Long term & short term Disability
• Life insurance
• Mileage reimbursement
• Paid time off

Equal Employment Opportunity:
Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.