User Experience Researcher

Duration: 1 year contract, likely to extend

We are hiring a UX Researcher with strong experience supporting enterprise platforms and internal tools. In this role, you will shape understanding of user needs, workflows, and pain points for business-critical systems that support operational execution, decision-making, and internal productivity.

• Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products
• Partner closely with product managers, designers, engineers, and business stakeholders to define research questions and aligning to product and business outcomes
• Conduct qualitative and quantitative research using methods such as interviews, contextual inquiry, journey mapping, usability testing, surveys, and data analysis
• Investigate complex workflows, business processes, and operational systems to uncover user needs, pain points, and opportunities

• 4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
• Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
• Proficiency in a range of qualitative and quantitative research methods and when to apply them

• Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains

TR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $65.00 - $88.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments.

Discover more about how ITR Group connects top talent with leading client opportunities.