Elan Client Portal Content Administrator

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Client Portal Content Administrator supports the administration and delivery of content across multiple digital platforms. This role partners with Product and Marketing teams to manage and publish content for the Elan Client Resource Center and related portals. The position requires strong content management expertise, independent execution, and support for project releases, including occasional off‑hours production validation.

Provides consulting service to a variety of Product and Marketing individuals who are requesting new content or content updates on the partner/ banker marketing portal. The team supports Elan Client Resource Center portals. Coordinates and performs content administration duties, including, but not limited to research, review, development, and implementation of new and/or revised website content in both test and production environments for projects and marketing campaigns.

Provides project support including user acceptance testing (UAT) and implementation validation for enhancements made to the marketing portal. At minimum quarterly releases require production validation off hours. Assists in troubleshooting platform issues or answering questions from various teams about the site navigation, etc.

• Bachelor's degree or equivalent work experience
• At least 5 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

• Content management (JavaScript, HTML, WCAG) experience
• Proficient with Jira, Confluence, Liferay, Outlook, and Excel
• Strong organizational skills
• Attention to detail
• Strong interpersonal skills
• Ability to analyze data and identify & resolve exceptions
• Able to perform tasks with minimal supervision
• Knowledge of business line

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay Range: $86,360.00 - $

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Posting may be closed earlier due to high volume of applicants.