ERP​/CRM Developer

Description

We are looking for a Service Now Developer to support an organization in Minneapolis, Minnesota with hands-on Service Now platform work. This Long-term Contract opportunity is ideal for a mid-level candidate who can build practical solutions, improve workflows, and recommend platform enhancements that strengthen daily operations. The role focuses on designing, developing, and maintaining Service Now capabilities while serving as a key technical resource for ongoing platform needs.

Responsibilities:

- Design and build Service Now solutions that align with business and operational requirements across the organization.

- Develop, configure, and refine workflows to improve efficiency, usability, and process consistency within the platform.

- Act as the primary Service Now technical resource, providing day-to-day development support and platform expertise.

- Evaluate current system functionality and propose improvements that enhance performance, scalability, and user experience.

- Implement platform updates, customizations, and enhancements while maintaining system reliability and best practices.

- Partner with internal stakeholders to gather needs, translate requirements into technical solutions, and recommend effective approaches.

- Support implementation efforts for Service Now-related initiatives and ensure solutions are delivered accurately and on schedule.

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Requirements - At least 3 years of experience working in a Service Now development or platform engineering role.

- Demonstrated ability to design, configure, and support Service Now applications in a detail-focused environment.

- Hands-on experience with Service Now development, implementation, and workflow customization.

- Strong understanding of Service Now ITSM processes, modules, and overall platform capabilities.

- Ability to identify improvement opportunities and translate business needs into practical technical enhancements.

- Comfortable working as a mid-level contributor with ownership of day-to-day platform development activities. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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