ServiceTitan Specialist
Job in
Minneapolis, Hennepin County, Minnesota, 55428, USA
Listed on 2026-06-03
Listing for:
Legendary Home Services
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Legendary Home Services
Twin Cities, MN (Onsite)
Full Time | Monday to Friday | 8:00 AM to 4:30 PM
About Legendary Home Services
Legendary Home Services proudly supports several trusted home service brands across Minnesota including Blue Ox Heating & Air, Paul Bunyan Plumbing & Drains, and Early Bird Electric. For over 20 years we have provided electrical, plumbing, heating, and air services to homeowners across the Twin Cities and Rochester areas.
We are continuing to grow and are looking for an IT Support Specialist to help support the technology and systems that keep our teams running smoothly every day.
This role is ideal for someone who enjoys technology troubleshooting, systems support, and helping others solve problems while gaining hands on experience with industry leading software such as Service Titan.
Position Overview
The Service Titan Specialist supports internal technology, employee devices, and business systems across the organization.
This role will begin with training in our Call Center to develop a strong understanding of our operations, customer experience, and internal systems. After completing CSR training, the role will begin supporting internal technology and systems including device setup, troubleshooting, and Service Titan system support.
Over time this role will continue developing into a systems support and Service Titan administration position.
Schedule
Monday to Friday
8:00 AM to 4:30 PM (Schedule may vary occasionally based on business needs.)
Pay
$22 to $25 per hour depending on experience
Who This Role Is Perfect For
This position is ideal for someone who:
- Recently completed schooling in IT or technology and wants hands on experience
- Enjoys troubleshooting technology and helping coworkers solve problems
- Wants to grow into a systems or Service Titan administrator role
- Is comfortable working in an operations environment while supporting internal technology
- Enjoys learning new systems and improving processes
IT and Technology Support
- Troubleshoot day to day technology issues for employees
- Provide internal technical support and problem resolution
- Coordinate with our managed IT partner when advanced support is needed
- Configure and program new devices for employees
- Assist with mobile device management through Jamf
- Support internal systems and software used across the organization
• Assist with Service Titan troubleshooting and system questions
• Help employees navigate Service Titan and internal CRM tools
• Monitor system updates and assist with improvements
• Help diagnose reporting or CRM related issues
• Assist with maintaining system accuracy and performance
Systems Administration Development
- Train to become a local Service Titan administrator
- Assist with system updates, configuration, and process improvements
- Help support internal reporting and system functionality
- Complete Customer Service Representative training to understand company systems and workflow
- Assist the Call Center team when additional support is needed
- Help maintain smooth communication between teams and internal systems
- IT education, certification, or relevant experience preferred
- Strong troubleshooting and problem solving skills
- Comfortable learning and supporting new technology platforms
- Strong communication skills and ability to assist coworkers with technology questions
- Organized and detail oriented
- Ability to work independently while collaborating with multiple departments
- IT support or technical support
- Mobile device management platforms such as Jamf
- CRM or field service software such as Service Titan
- Device setup or employee technology support
This is an on site position supporting internal employees and business systems. This role begins with CSR training to learn company operations and systems before transitioning into technology and systems support responsibilities.
Benefits
- Competitive hourly pay
- Medical, dental, and vision insurance
- 401k with company participation
- Paid training and development
- Career growth opportunities within a growing company
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