Deployment Technician - Mobile Device - Onsite

Genesis
10 is currently seeking a Deployment Technician - Mobile Device for a 6 month contract position with a Public Sector Aviation Organization located in Minneapolis, MN. This is a fully onsite role.

Compensation: $20.00 - $22.00 per hour, W2

We are looking for a hands-on, self-motivated Mobile Device IT technician to join our client's team. This role will support end users by deploying new hardware, assisting with phone upgrades, and helping to execute IT projects across various metro-area locations. The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption.

This is a great opportunity for someone early in their IT career who is looking to gain enterprise-level experience.

Responsibilities:

• Replacing Apple phones and iPads at various sites in the Twin Cities Metro area
• Installing and configuring software, including reinstallation of licensed applications on replacement devices
• Enrolling phones in JAMF MDM and assisting with syncing issues
• Assisting customers with backing up their data to the cloud and syncing back to replacement devices
• Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch as needed
• Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs
• Assisting customers in navigating the basics of their new devices, whether Apple or Windows based
• Updating asset records in Service Now and helping to retire old equipment from our systems
• Following documented processes and offering suggestions for improvement
• Supporting Operational and Capital project rollouts and refresh efforts across all locations
• Installing large format displays, headless computer systems, or automation systems in airline or passenger-facing environments
• Partnering with the IT team and other departments to deploy standard hardware configurations
• Other duties as required

Requirements:

• 1–3 years of experience in IT support, hardware deployment, or a related role
• Experience with Apple Business Manager and JAMF
• Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word)
• Experience with Service Now or other ITSM tools for asset tracking and updates
• Able to work independently and manage time across multiple sites
• Strong communication skills for working directly with end users
• Valid driver's license and reliable transportation to travel between facilities
• Ability to lift 25-50 lbs on occasion
• Ability to sit and stand for long periods of time
• Ability to work in dusty and dimly lit spaces for hours at a time

Desired skills:

• Experience with Windows 11 migration or refresh projects
• Familiarity with Bright Sign, media players, or headless computer upgrades
• Exposure to airport systems or working in a regulated environment
• Knowledge of Power BI or Power Point
• Recent graduates or former interns looking to grow in an enterprise IT environment are encouraged to apply

This is a fully onsite role, working at various locations throughout the Twin Cities metro area. Standard business hours apply, but some flexibility may be needed depending on project timelines. Business Casual attire required.

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis
10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis
10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis
10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis
10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis
10:

• Access to hundreds of clients, most who…