Services Technical Consultant

Posted Friday, June 5, 2026 at 5:00 AM | Expires Sunday, September 6, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

The Technical Services team guides clients through the lifecycle of delivering third‑party flat file integrations as part of an overall Dayforce HCM implementation. This team helps clients achieve a successful go‑live experience by coordinating internal and external stakeholders to complete activities that enable the transmission of business‑critical data such as benefits enrollment, COBRA, payroll contributions, and HR demographic information to third‑party vendors.

As a Technical Services Consultant, you will be part of a business segment team supporting client implementation projects across North America. You will collaborate with subject‑matter experts and leverage the broader team’s expertise while working in a supportive and highly collaborative environment. We are seeking experienced consultants who can confidently manage multiple files and implementation projects simultaneously while maintaining a proactive, customer‑focused approach.

• Provide consulting services to clients throughout the implementation lifecycle.
• Translate client business requirements into flat file integration requirements.
• Partner with offshore teams to review mapping documents and support file development activities.
• Coordinate internal stakeholders including Project Managers, Project Sponsors, Service Consultants, and Mappers to achieve implementation deliverables.
• Manage external stakeholders including clients and third‑party vendors.
• Identify, assess, and communicate project risks proactively.
• Analyze export files, investigate issues, and determine appropriate resolution paths.
• Manage the end‑to‑end delivery of export file integrations.
• Support clients in achieving successful and timely go‑live outcomes.

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in Human Capital Management consulting.
• Strong client relationship management skills.
• Ability to manage multiple projects and clients simultaneously while balancing priorities.
• Excellent organizational, communication, collaboration, and consulting skills.
• Ability to lead and facilitate client workshops and working sessions.
• Ability to explain technical concepts in clear, business‑focused language.
• Understanding of common Human Capital Management (HCM) business practices.

• Exposure to project management methodologies and practices.
• Experience working with SaaS or cloud‑based software environments, including HRIS systems.
• Working knowledge of payroll contribution, benefits eligibility, and HR data files.
• Ability to interpret vendor technical specifications and analyze vendor feedback.
• Experience supporting complex integrations in enterprise software implementations.

Dayforce is an equal opportunity employer and embraces all individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401(k) plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

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