Account Executive, Services

Description

Siteimprove is a global leader in digital accessibility, content optimization, and web governance empowering organizations, including higher education institutions, to deliver inclusive, high-performing digital experiences. With the launch of Siteimprove.ai, the only enterprise platform that unifies content compliance and content performance, we are leading in the AI era where content must perform for both humans and AI. From accessibility to SEO/AIO, analytics, and content strategy, our Agentic Content Intelligence Platform enables education organizations to ensure their digital presence is compliant, discoverable, and impactful for all users.

We are seeking a high-performing Account Executive to join our U.S. Education Sales team. In this quota-carrying role, you will lead new business efforts across colleges, universities, and education systems. You ll engage with stakeholders across digital, marketing, IT, accessibility, and academic leadership to understand institutional challenges, build strong relationships, and deliver meaningful solutions through Siteimprove s SaaS platform and AI-powered capabilities.

This is a strategic sales role where you ll manage the full cycle from prospecting and discovery to solution alignment and close. By demonstrating both the operational impact and measurable outcomes of Siteimprove s solutions, you will help education organizations improve accessibility compliance, enhance student and faculty experiences, and strengthen their digital presence while driving sustainable growth across the region.

This is a key role in our U.S. growth strategy within the education sector and an opportunity to make a tangible impact in a purpose-driven, fast-paced, and international organization. We encourage candidates from all backgrounds to apply even if you don t meet every requirement. If you re excited about the opportunity and aligned with our mission, we want to hear from you.

What you will be doing

* Own the full sales cycle for services-led engagements, from discovery and scoping through proposal and close

* Position and sell professional services, consulting, and program-based solutions that complement Siteimprove s platform

* Build strong, trust-based relationships with stakeholders across marketing, digital, IT, accessibility, and executive leadership

* Lead deep discovery and needs analysis, translating business challenges into tailored services solutions and statements of work (SOWs)

* Partner closely with Services, Sales Engineering, Value Consulting, and Customer Success to design and deliver high-impact engagements

* Develop and execute strategic territory and account plans focused on expanding services penetration and account value

* Accurately forecast services pipeline and manage opportunities within Salesforce

* Navigate procurement, legal, and contracting processes, including services agreements and SOWs

* Represent Siteimprove at industry events, workshops, and customer engagements

* Bring a learning mindset actively participate in development, training, and knowledge sharing

* Travel may be required; a valid passport is required

* Perform other duties as assigned
FedRAMP Classification Notice This position is currently designated as Out of Scope for FedRAMP-authorized systems and environments. Individuals in this role are not expected to require access to systems or data within the FedRAMP authorization boundary as part of their regular job responsibilities. If business needs change and the role is expanded to include access to FedRAMP-authorized systems or data, any required verification, authorization, confidentiality, or access-control requirements must be successfully completed before such access is granted.

What we will require of you

* 7+ years of experience in consultative sales, including experience selling professional services, consulting, or solutions-based offerings (SaaS + services preferred)

* Proven track record of closing complex, multi-stakeholder deals with services components

* Experience leading discovery, scoping, and solution design conversations

* Comfort selling into enterprise organizations and engaging C-level buyers (CMO, CDO,…