Product Delivery Lead - Consumer Banking

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Job Description

The Consumer Product Delivery Lead is a senior individual contributor responsible for driving end-to-end delivery and execution readiness across a portfolio of Consumer Product strategic initiatives within Deposits and Unsecured Lending.

This role operates at the intersection of strategy, execution, and governance, ensuring initiatives are clearly defined, execution-ready, and delivered with high quality and transparency. The Delivery Lead partners closely with Product, Technology, Risk, and Compliance to align scope, manage dependencies, and provide clear readiness signals to support go-live and governance decisions.

This role also provides embedded Business Line Acceptance (BLA) testing leadership, ensuring end-to-end validation, defect governance, and business readiness standards are consistently applied across initiatives.

Key Responsibilities

Delivery Leadership

* Lead delivery across multiple strategic initiatives or product lanes, aligned to Consumer Product priorities

* Drive execution readiness by defining scope, ownership, dependencies, and delivery plans prior to technology handoff

* Facilitate delivery from intake through go-live in partnership with Product, Technology, and business stakeholders

* Identify and manage risks, dependencies, and trade-offs impacting delivery outcomes

* Provide clear, structured, executive-ready updates on status, risks, and decisions

Requirements & Execution Management

* Own and drive business requirements from intake through delivery

* Translate business needs into structured requirements and user stories in Jira

* Ensure requirements are validated prior to build and test, reducing rework

* Maintain traceability between requirements, delivery, and testing outcomes

Jira & Delivery Governance

* Maintain Jira as the system of record for features, epics, and readiness tracking

* Ensure accurate updates across status, product phase, release timing, and dependencies

* Provide visibility into execution readiness, delivery health, and risk posture for leadership

Business Readiness & BLA Testing

* Lead BLA end-to-end test strategy and coordination across initiatives

* Define E2E validation scope and ensure coverage of customer-facing digital journeys

* Coordinate testing activities across partners; ensure readiness alignment

* Own defect management and readiness signaling in Jira, including prioritization and escalation

* Partner with Risk and Compliance to support governance and approval decisions

* Ensure post-production validation is completed and documented

Quality & Continuous Improvement

* Apply consistent delivery, requirements, and testing practices aligned to enterprise standards

* Leverage AI/Copilot to accelerate requirements development and test planning

* Identify opportunities to improve delivery quality, efficiency, and coordination

Executive Presence & Stakeholder Leadership

* Demonstrate strong executive presence in written and verbal communications

* Communicate complex delivery topics in a clear, concise, and decision-ready manner

* Influence cross-functional partners without direct authority

* Operate with sound judgment and accountability in high-visibility environments

Basic Qualifications

* Bachelor's degree, or equivalent work experience

* Six or more years of related experience

Preferred Skills/Experience

* Experience leading delivery and execution readiness for complex, cross-team initiatives

* Experience with Agile delivery and business analysis practices

* Experience using Jira for requirements and delivery tracking

* Strong communication and stakeholder management skills

* Experience with end-to-end test strategy, defect…