Digital Platform Consultant; Pre-Sales – Retirement Services

Digital Platform Consultant (Pre‑Sales – Retirement Services)

The Digital Platform Consultant is a highly visible role that supports the business development and relationship management teams by delivering client‑facing digital platform demonstrations and translating Voya’s digital capabilities into clear, compelling business value for plan sponsors, advisors, and consultants.

• Manage, develop, and lead detailed demonstrations of Voya’s digital technology solutions across all retirement market segments for plan sponsor clients/prospects and intermediary partners.
• Act as the highest‑level digital technology expert and trusted resource at final presentations, client review meetings, consultant due diligence meetings, and other highly visible forums such as client and industry conferences.
• Educate and inform business partners and clients about how to gain maximum value from Voya’s digital solutions, actively listening and responding to objections and questions.
• Provide day‑to‑day digital technology expertise during the sales process, interfacing directly with Voya’s sales and relationship management teams, clients, and intermediary partners.
• Influence the technology roadmap by gathering product insights and communicating customer feedback to digital product management teams.
• Ensure that Voya’s sales and relationship management teams are accurately and appropriately supported, resulting in successfully closed deals.
• Collaborate with the technology development team to support and maintain technology demo websites and mobile solutions.
• Support additional digital technology assignments as needed to assist with client engagements, solutioning, and best practice use of customer technology.

• Bachelor’s degree and 5–7 years of experience in the retirement plan industry with related product knowledge.
• Previous experience in presales, technical consulting, or solutions engineering within financial services organizations.
• Advanced written and verbal communication skills, including the ability to host presentations and digital technology demonstrations in person and with virtual audiences.
• Proficiency in managing technical meeting set‑up for in‑person engagements.
• Strategic thinking and technical proficiency, with a basic understanding of technology platforms.
• Strong interpersonal skills, self‑motivation, and a problem‑solving mindset.
• Passion for working in a sales support environment, partnering with high‑performing sales teams.
• FINRA Series 6 license required, or willingness to obtain it within 12 months of hire.
• Ability to travel to on‑site meetings (average 25 % of the time, up to 50 % during peak periods), including overnight travel.

The annual base salary range for this position is $100,000 – $145,000. In addition to base salary, Voya offers incentive opportunities (annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward achievement of annual performance objectives. Actual compensation may vary based on geographic location, experience, education, licensure requirements, and skill level.

• Health, dental, vision, and life insurance plans
• 401(k) Savings plan with generous company matching contributions (up to 6 %)
• Voya Retirement Plan – employer‑paid cash balance retirement plan (4 %)
• Tuition reimbursement up to $5,250 per year
• Paid time off, including 20 days, nine company holidays, and a flexible Diversity Celebration Day
• Paid volunteer time — 40 hours per calendar year

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Voya is committed to the inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please reference our resources for applicants with disabilities.