Sr. Solutions Engineer - Public Sector - SLED

Job Summary

As a Senior Solutions Engineer at Palo Alto Networks - Idira (Cyber Ark), you will play a pivotal role in demonstrating the value of Idira’s identity security solutions to prospective and current SLED customers. Your responsibilities will include engaging with clients via demos, presentations, meetings, and Proof of Concepts (POCs) to showcase how Idira secures critical assets across hybrid cloud environments and distributed work forces.

The Senior Solutions Engineer combines technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force, driving and managing the technology evaluation stage of the sales process. They collaborate with multiple teams within customer organizations, ensuring their success in understanding the business value and adopting Idira’s Identity Security solutions.

You must articulate technology and product positioning to both business and technical users, design an optimal solution for complex customer infrastructure and datacenter environments on a global scale, and leverage your deep knowledge of Idira products and public sector security requirements to engage with State, Local, and Education (SLED) organizations.

• Technical Expertise & Solution Demonstration: Serve as the subject matter expert on Idira's Identity Security solutions, providing in-depth knowledge and technical guidance to public sector organizations and partners through business value presentations, solution demonstrations, architecture reviews, etc.

• High Performing Sales Engineer: Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.

• POC & Technical Validation: Plan, execute, and manage Proof of Concept (POC) evaluations with potential and existing public sector customers, demonstrating how Idira’s solutions can solve their security challenges.

• RFP/RFI Support: Assist in the preparation and response to Requests for Proposals (RFPs) and Requests for Information (RFIs), positioning Idira’s solutions for success in public sector evaluations.

• Customer Engagement: Build and maintain strong, long‑term relationships with technical teams and executive stakeholders within public sector organizations, ensuring they achieve success and satisfaction with Idira’s solutions.

• Partner Ecosystem: Support and enable Idira’s partner network, ensuring they can effectively communicate the value of Idira to their public sector clients.

• Industry Engagement: Represent Idira at industry events, partner seminars, trade shows, and marketing initiatives, showcasing the value of Identity Security solutions to government and educational organizations.

• Customer Advocate: Convey customer requirements to Product Management teams, Professional Services and other internal Idira teams on behalf of customers and partners.

• Team Player: Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.

• Travel: Light travel required (