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IT Operations Lead: Service Desk & Onboarding Excellence
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-06-19
Listing for:
Second Harvest Heartland
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Second Harvest Heartland is seeking an IT Manager to lead the delivery of end-user technical support services in Minneapolis, Minnesota. This role will ensure stable, secure, and high-performing IT operations while managing service desk teams and overseeing ticket operations.
Ideal candidates should have a Bachelor's degree in a relevant field and over 5 years of IT support experience. Strong leadership and technical skills are essential, along with a commitment to continuous improvement in service quality.
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