Applications Engineer II

About the Role

Applications Engineers serve as a trusted technical advisor, helping customers understand and maximize the use of ZEISS hardware and software systems. Support will be delivered via training sessions, remote and on‑site assistance, programming, and measurement services.

Maple Grove, MN. Travel 30–50%. Must live in Minnesota and commute to Maple Grove. Hybrid schedule: 3 days in office, 2 days remote.

• Training Delivery and Curriculum Development
  • Deliver comprehensive training on ZEISS Industrial Metrology systems, including standard in‑house training, on‑site training programs, and customized client‑specific courses.
  • Collaborate with internal teams to develop and maintain an effective, up‑to‑date training curriculum.
• Technical Support
  • Provide remote and on‑site technical support for ZEISS Industrial Metrology systems: address customer inquiries, assess and prioritize issues, support internal teams with software expertise, assist with testing, document and report software performance issues.
  • Deliver after‑sales technical support and foundational IT support (Windows OS, networking, database management, project‑based applications).
• Project‑Based Applications Support
  • Respond to customer requests for quotations, analyze requirements, provide accurate time estimates, maintain project data.
  • Implement quoted application solutions through remote, classroom, or on‑site delivery.

• Bachelor’s degree in Mechanical Engineering, Computer Science, Physics, or related technical field.
• Strong ability to interpret engineering drawings for dimensional control requirements.
• Proficiency in 3D mathematics and programming in modern scientific computing languages.
• Excellent written and verbal communication skills; ability to present technical concepts to small and large audiences.
• Proven ability to identify, articulate, and resolve technical challenges, including concise technical reports.
• Strong interpersonal skills and ability to build relationships and collaborate with customers and internal teams.
• Experience in training or teaching, ability to convey technical concepts and demonstrate product benefits.
• Excellent problem‑solving skills; self‑motivated learner capable of acquiring knowledge independently.
• Familiarity with training authoring tools such as Articulate, Captivate, InDesign, and Premiere is a plus.
• Valid driver’s license.

Annual pay range: $71,000 – $88,000, with performance bonus or sales commissions. Benefits include medical, vision, dental, 401(k) matching, employee assistance programs, vacation and sick pay, among others.

Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizenship, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).