Assurance Knowledge Management Leader

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

The Assurance Knowledge Management Leader is responsible for designing, implementing, and sustaining knowledge management strategies that enable Assurance professionals to efficiently access, share, and apply institutional knowledge. This role partners closely with Assurance leadership, national office teams, content creators and practitioners to ensure critical guidance, tools, and insights are well‑governed, current, and embedded into day‑to‑day workflows.

This individual operates at both a strategic and executional level, balancing governance and standards with practical adoption and usability.

Essential Duties

Assurance Knowledge Management Strategy:

Knowledge Strategy & Governance

* Define and execute the Assurance knowledge management strategy aligned to firm priorities, regulatory requirements, and digital transformation initiatives

* Establish governance models for assurance content, including ownership, review cycles, approval standards, and retirement of outdated materials

* Ensure alignment with firm‑wide knowledge, risk, and compliance policies

* Ensure alignment with Enterprise Knowledge Management (EKM) governance, architecture, and design policies and procedures

Content Management & Enablement

* Oversee the lifecycle of assurance knowledge assets (guidance, methodologies, playbooks, FAQs, templates, training materials) and ensure auditors have access to current and relevant information

* Partner with subject matter experts to capture tacit knowledge and convert it into reusable, high‑quality content

* Drive consistency, clarity, and usability across assurance content

* Establish and support document retention policy complying with legal, regulatory, and Firm policies

Platform & Tool Enablement

* Serve as the business owner or key partner for knowledge platforms and repositories used within Assurance

* Collaborate with digital and technology teams to integrate knowledge into practitioner workflows (e.g., audit tools, digital work papers)

* Identify opportunities to improve searchability, discoverability, and adoption of knowledge assets

Stakeholder & Cross‑Functional Partnership

* Partner with key stakeholder groups such as Assurance Leadership, NPSG, AS Digital, AS Operations and others to ensure alignment

* Support change management and communication efforts related to new or updated guidance

* Facilitate feedback loops to continuously improve knowledge relevance and usability

Measurement & Continuous Improvement

* Define and track KPIs related to knowledge usage, quality, and impact

* Use insights and data to prioritize improvements and demonstrate value to leadership

* Continuously refine processes as the Assurance knowledge ecosystem evolves

People & Program Leadership

* Lead and develop junior team members or extended contributor networks as the function scales

* Manage intake, prioritization, and execution of knowledge initiatives

* Balance multiple initiatives while maintaining high standards and delivery discipline

Qualifications

EDUCATION/CERTIFICATIONS

* Bachelor's degree or equivalent experience (required)

TECHNICAL SKILLS

* Advanced experience using SharePoint Online, Classic and Modern (required).

* Intermediate experience using Microsoft Forms or equivalent (required).

* Knowledge of Microsoft Power Platform (Apps, Automate and BI) (preferred).

* Intermediate experience using Microsoft Office Suite (preferred).

* Knowledge of Active Directory, LDAP and DNS (preferred).

* Knowledge of web analytics tools such as Google Analytics, AvePoint ty Graph or equivalent (preferred).

SPECIAL REQUIREMENTS SPECIFIC TO JOB

* Experience operating in regulated environments with strong governance expectations

* Proven…