CX Insights Consultant, Operations & VoC Strategy
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-06-21
Listing for:
U.S. Bank
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Consultant, Business Systems/ Tech Analyst, Data Analyst -
Business
Business Systems/ Tech Analyst, Data Analyst
Job Description & How to Apply Below
U.S. Bank is looking for a CX Insights Consultant – Operations in Minneapolis to lead customer experience insights for the Contact Center channel. This role requires expertise in data analysis and a strong ability to translate insights into actionable recommendations.
The ideal candidate should have 5-8 years of experience in Voice of Customer and excellent communication skills. The position offers a hybrid work arrangement with benefits including healthcare and a 401(k) plan.
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