Technology PMO Intake Coordinator

About Legence

Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

The Technology PMO Intake Coordinator designs, implements, and manages the enterprise technology intake process for a large organization. This role is the primary entry point for new technology requests, including software, systems, applications, tools, and technology-enabled initiatives.

In addition to intake and governance responsibilities, the role manages assigned technology projects as a PMO Project Manager, based on capacity and organizational priorities. The position bridges demand management, governance readiness, and delivery execution to ensure technology initiatives are well-defined, appropriately assessed, and successfully delivered.

• Technology Intake Process Ownership
  • Design, document, implement, and continuously improve enterprise-wide technology intake processes
  • Define intake standards, request categories, required inputs, workflows, and decision checkpoints
  • Establish scalable handoffs and service-level expectations across PMO, IT, and governance teams
  • Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and budget (including costs, funding, and financial impacts) for technology intakes and managed projects, with visibility through governance review, approval, and deliver
• Technology Request Intake & Triage
  • Serve as the primary intake coordinator and first point of contact for technology requests
  • Ensuring requests are complete, properly categorized, and aligned with intake standards
  • Track requests through review, approval, deferral, or rejection
  • Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and budget (including costs, funding, and financial impacts) for technology intakes and managed projects, with visibility through governance review, approval, and deliver
• Technology Screening & Assessment Enablement
  • Help define screening criteria and determine which requests require formal assessment
  • Support early evaluation of software, SaaS, systems, applications, and technology services
  • Trigger appropriate architecture, security, data, compliance, and financial assessments
  • Distinguish between low-risk tools and enterprise-impacting solutions
• Governance, Standards & Alignment
  • Partner with Architecture, Security, Engineering, Data, Finance, Procurement, Legal, and Infrastructure teams
  • Prepare intake summaries and documentation for governance forums and review boards
  • Ensure intake decisions, approvals, and rationales are documented, traceable, and auditable
• PMO Project Management
  • Manage assigned technology projects using PMO standards and methodologies
  • Define project scope, objectives, requirements, timelines, and success criteria
  • Lead execution activities including status reporting, risk and issue management, and stakeholder communication
  • Maintain project artifacts and reporting in PMO tools, including JIRA
  • Support project closeout and lessons learned
• Tracking, Reporting & Communication
  • Use JIRA to track intake requests, projects, tasks, and related metrics
  • Associate work to epics, initiatives, and portfolios per PMO standards
  • Support intake, project, and portfolio reporting for PMO and leadership audiences
• Stakeholder Collaboration & Enablement
  • Collaborate with business leaders, requestors, and IT partners to clarify needs and expectations
  • Facilitate intake discussions, prioritization conversations, and project touchpoints
  • Communicate status, risks, decisions, and next steps clearly and professionally
  • Develop and maintain process documentation, job aids, and guidance materials