MDM Product Manager

Job Description

The MDM Product Manager will help define and drive the Enterprise Master Data Management (MDM) strategy for U.S. Bank – establishing golden record products as foundational data capabilities that enable AI, analytics, and business decision‑making across the organization. This role sits in the Enterprise Data Office MDM team at the intersection of data strategy, product management, and enterprise governance, transforming multi‑domain MDM data into tangible, governed, and scalable data products.

• Define the MDM Vision & Roadmap – Shape the multi‑year MDM roadmap aligned to LOB priorities, enterprise AI, and digital transformation initiatives.
• Run Golden Record Domains as Products – Establish clear value propositions, roadmaps, SLAs, and adoption metrics for each data domain.
• Translate Business Needs into MDM – Ensure match rules, survivorship logic, and reference data hierarchies reflect the bank’s commercial, regulatory, and operational priorities.
• Prioritize Data Domains – Direct MDM investment where it matters most based on business value, regulatory requirements, and strategic impact.
• Stakeholder Engagement – Build alignment across CRM, underwriting, servicing, analytics, and risk teams around shared MDM data standards, ownership models, and consumption frameworks.
• Data Governance Partnership – Collaborate with the EDO Data Governance team to define how master data decisions are made, escalated, and enforced enterprise‑wide.
• Backlog & Delivery Management – Actively manage the MDM product backlog through the agile delivery lifecycle, ensuring delivery is tied to LOB use cases and measurable business outcomes.
• Measurement & Optimization – Define and track product SLAs across freshness, accuracy, match confidence, and availability; leverage OKRs and North Star Metrics to drive roadmap priorities and performance.

• Digital Product Management experience with a strong foundation in data strategy, master data management, or enterprise data platforms.
• Product Strategy & Vision – Expertise in defining product vision, roadmaps, and OKRs that align cross‑functional teams to business outcomes.
• Data‑Driven Decision Making – Ability to ensure a data‑driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.
• Customer Centricity – Strong ability to implement strategies ensuring LOBs and internal stakeholders have a positive, value‑driven experience with MDM products.
• Technical Acumen – Knowledge of MDM platforms, data integration, match/merge logic, survivorship rules, and data quality frameworks; ability to design and configure technical aspects of data products.
• Risk & Compliance Awareness – Knowledge of risk management processes and regulatory data requirements (e.g., Basel/RWA) relevant to banking.
• Agile Delivery – Experience managing product backlogs and driving delivery through agile methodologies.
• Stakeholder Management – Proven ability to engage and align diverse enterprise stakeholders across business, technology, and governance functions.
• Performance Measurement – Experience developing and tracking KPIs, SLAs, and North Star Metrics to optimize execution and demonstrate business impact.

The role offers a hybrid/flexible schedule, with an expectation of at least three in‑office days per week and the flexibility to work outside the office location for the remaining days.

Pay Range: $ – $. The actual range may vary by location.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.