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AI-Driven Service Desk II — Hybrid Field Support
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-06-22
Listing for:
EmergencyMD
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
EmergencyMD is seeking a Service Desk Support Analyst II in Minneapolis, Minnesota. This role combines advanced technical support with hands-on field work across multiple locations. The ideal candidate will have over 4 years of IT support experience and be proficient in using AI tools to enhance productivity.
The position entails troubleshooting, communicating with users, and automating processes to improve service delivery while supporting Microsoft environments. Join us in providing exceptional support in a growing nationwide organization.
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