AI Execution & Enablement Transformation Director

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-grooving range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking a senior, execution-focused leader to drive the adoption, scaling, and value realization of artificial intelligence and process transformation across the Consumer & Business Banking (CBB) organization.

This role is accountable for translating strategy into measurable business outcomes by embedding AI, automation, and data-driven capabilities into core business workflows. The leader will drive end-to-end execution—from opportunity identification through implementation and value realization—while aligning initiatives to key business priorities including growth, operational efficiency, risk management, and client experience.

This is a delivery-focused leadership role, not advisory in nature. The individual will own execution at scale, partnering cross-functionally across Product, Technology, Digital, Risk, Operations, HR, Finance, and Sales to ensure solutions are deployed safely, compliantly, and with measurable impact.

In addition, this leader will drive broader transformation efforts— challenging the status quo, reimagining end-to-end workflows, and embedding AI as a core operating capability across the organization.

• Own end-to-end execution of AI initiatives across Consumer & Business Banking, from problem definition through implementation and value realization
• Translate business priorities into a clear, actionable AI roadmap aligned to financial, risk, and strategic outcomes
• Establish and manage structured intake, prioritization, and governance processes
• Drive portfolio alignment, eliminate duplication, and enable reuse of scalable AI capabilities across business lines

• Lead redesign of end-to-end business processes, embedding AI, automation, and analytics into core workflows
• Identify and deliver high-impact transformation initiatives across sales, servicing, underwriting, and operations
• Ensure AI solutions are integrated into frontline workflows to drive measurable productivity and client experience improvements
• Combine process improvement methodologies with AI capabilities to deliver sustainable, scalable outcomes

• Proactively identify and prioritize AI and automation opportunities that improve business performance and client engagement
• Evaluate use cases based on value, feasibility, risk, and organizational readiness
• Translate business challenges into executable solutions, including AI models, agents, and workflow automation
• Lead pilot programs and scale successful solutions across the enterprise

• Lead large, complex, cross‑functional initiatives across Product, Technology, Risk, Operations, Finance, and Sales
• Serve as the primary point of accountability for AI execution within Consumer & Business Banking
• Partner with enterprise AI, data, and platform teams to align execution and leverage shared capabilities
• Ensure disciplined execution across the lifecycle, including risk management, dependency management, and issue resolution

• Define and track success metrics, including revenue impact, cost savings, cycle time improvements, and adoption rates
• Establish executive reporting and dashboards to ensure transparency into performance and value realization
• Continuously monitor and optimize solutions to maximize business impact

• Drive adoption of AI‑enabled solutions and new ways of working across frontline and support teams
• Develop and execute communication, training, and enablement strategies
• Partner with…