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PAM​/CyberArk Engineer

Job in Minneapolis, Hennepin County, Minnesota, 55401, USA
Listing for: Artech
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Systems Engineer
Job Description & How to Apply Below

PAM/Cyber Ark Engineer

They are seeking a hands-on Information Security Engineer with strong expertise in Identity and Access Management (IAM) and Cyber Ark Privileged Access Management (PAM). This role is part of the production support team, responsible for managing and supporting critical enterprise security applications, ensuring high availability, and responding to incidents in a fast-paced environment.

Key Responsibilities
  • Provide production support for Cyber Ark and IAM platforms
  • Perform onboarding, provisioning, and de-provisioning of privileged accounts
  • Manage Cyber Ark components, including troubleshooting, upgrades, and integrations
  • Support privileged access lifecycle processes
  • Handle incident management and resolve production issues (user access, password rotation, system outages)
  • Manage change requests through full lifecycle (analysis → implementation → validation)
  • Work with Service Now for ticketing and SLA management
  • Develop and maintain automation scripts (Power Shell, Python, REST APIs)
  • Support additional internal applications such as:
    • Automated Password Reset Portal
    • Enterprise Break Glass (Windows)
  • Participate in on-call rotation to support critical systems
  • Collaborate with global teams (US & offshore)
Required Qualifications
  • 5 years of experience in:
    • Information Security
    • Identity & Access Management (IAM)
  • Strong hands-on experience with Cyber Ark (mandatory):
    • Installation, configuration, and upgrades
    • Troubleshooting production issues
    • Account onboarding (privileged accounts)
  • Experience in privileged access management (PAM) platforms
  • Solid understanding of:
    • IAM concepts
    • Access lifecycle (provisioning, deprovisioning)
    • Security controls and compliance
  • Experience supporting operational environments with SLAs
  • Scripting experience:
    • Power Shell
    • Python
    • REST APIs
Preferred Qualifications
  • Experience with:
    • Active Directory (AD)
    • Federation tools (e.g., Ping, Okta)
  • Familiarity with automation in IAM/PAM environments
  • Experience with enterprise-scale security systems
On-Call Requirement
  • Participation in on-call rotation every 4–6 weeks
  • On-call window: 7:00 AM – 7:00 PM (Central/Eastern)
  • Coverage includes weekdays and weekends during rotation
  • Must respond to alerts/emails within 15–20 minutes
  • Support highly critical, enterprise-level applications
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