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ServiceNow Mortgage Servicing Desk Analyst

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Emergent Software
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Emergent Software is looking for a Service Desk Analyst in Minneapolis to maintain and support critical business systems in a mortgage servicing environment. Ideal candidates will have over 3 years of experience in application support and familiarity with Service Now.

The role involves diagnosing and resolving issues, managing incidents, and monitoring system performance, ensuring adherence to SLAs. Strong analytical and communication skills are essential, particularly in translating technical details for stakeholders.

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