Automated Quality Assurance Testing Cognitive Artificial Intelligence; AI

CVS Health

CVS Health is looking for a strong individual contributor that will be responsible for Quality Assurance Testing our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Duration of the engagement: 6+ months Preferred location:
On-Shore/United States;
Remote; working hours Eastern Standard Time required

Rate Card Role: QA Tester / Analyst - Specialized II

Key Responsibilities:

• Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
• Ensure test coverage and execution of test cases that excercise all critical inter-system integration points.
• Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads
• Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions
• Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications
• Conduct Manual and automated testing
• Strong understanding of Defect Workflow, Agile methodology
• Identify and document all defects and customer experience concerns
• Manage the test artifacts and approval process

Required Qualifications :

• 3+ years in the software industry with Quality Assurance experience
• 3+ years of experience detailing test plans, test cases, tracking defects, reporting status to various levels in the organization
• Experience testing Natural language speech recognition, conversational AI and cognitive solutions
• Experience with automated test tools including Cyara Botium & Velocity and/or Hammer

Preferred Qualifications:

• Familiar with Text to Speech, Speech to Text
• Familiarity with leveraging Postman for API testing
• Experiencing working in SAFe / Agile
• Understanding of Rally for project and test management
• Background with IVR, call routing
• Knowledge and experience testing software applications within the Healthcare industry

Required Skills :
Quality Additional Skills :
Quality Engineer This is a high PRIORITY requisition.