Instructional Designer - Credit Card Training

## Instructional Designer - Credit Card Training Apply locations:
Minneapolis, MN:
Atlanta, GA:
Knoxville, TN:
Charlotte, NC:
Milwaukee, WItime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
July 10, 2026 (13 days left to apply) job requisition :
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** We are seeking a highly organized, detail-oriented
** Instructional Designer
** to join our Training team with a strong focus on
** credit card–related learning content**. This role is responsible for designing, developing, and delivering engaging training experiences while efficiently managing complex workflows that route learning collateral through compliance reviews and web portal publishing processes.

The ideal candidate is equal parts
** creative, organized, and execution-focused**, with experience working under deadlines, juggling competing priorities, and confidently delivering training—primarily via live webinars.
** Key Responsibilities
*** Design, develop, and maintain instructional content focused on
** credit card products, policies, and processes
*** Create engaging learning materials using
** authoring tools** (preference for
** Articulate Storyline and/or Rise**)
* Traffic training collateral through
** compliance, legal review, and internal approval workflows
*** Manage publishing and updates to internal
** web portals
*** Plan and deliver
** live, virtual training sessions (webinars)
** for diverse audiences
* Present with confidence and clarity, ensuring high engagement and learner comprehension
* Partner with subject matter experts, compliance teams, and stakeholders to ensure accuracy and alignment
* Manage multiple projects simultaneously while meeting deadlines and maintaining quality
* Apply
** project management best practices
** to scope, schedule, track, and deliver training initiatives
* Support in-person training when required;
** occasional travel
** may be needed
** Basic Qualifications
*** Bachelor's degree, or equivalent work experience
* Six to eight years of experience in marketing or related field
** Preferred Skills/Experience
*** 3+ years of experience in
** Instructional Design**, Learning & Development, or a related field
* Experience developing training in a
** regulated environment** (financial services strongly preferred)
* Proficiency with
** eLearning authoring tools**, preferably
** Articulate
* ** Strong organizational skills with a proven ability to
** manage complex workflows and approvals
*** Exceptional attention to detail and quality control
* Demonstrated experience
** working under deadlines
** and prioritizing competing tasks
* Comfort presenting to groups via
** webinar or virtual platforms
*** Strong written and verbal communication skills
* Experience managing projects from concept through delivery
* Experience with
** credit card products or consumer banking
*** Familiarity with LMS platforms and content publishing workflows
* Background in instructional design methodologies (ADDIE, Agile, etc.)
* Experience facilitating instructor-led or blended learning
* Basic understanding of compliance, risk, or legal review processes
** Key Attributes for Success
*** Highly organized and process-driven
* Confident, engaging presentation style
*** The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
*** If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
** Benefits:
** Our approach to benefits and total rewards…