AI & Digital Transformation Project Manager

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes
• Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effectiveness
• Scope changes and develop client requirements, ensuring proper estimation, approval, and contractual updates

• Demonstration of strategic mindset for delivering impactful, client-aligned projects
• Problem-solving expertise and ability to run project economics and delivery
• Strong relationship with mid and senior level client stakeholders
• Strong leadership abilities to foster team performance and growth
• Commitment to cultivating a culture of learning and innovation

Project Manager to lead client-facing AI and digital transformation programs across global engagements. This role is critical in strengthening client relationships, driving execution excellence, and ensuring successful delivery of AI-, cloud-, and digital-led initiatives aligned with Infosys’ strategic offerings such as Infosys Topaz (AI-first services) and Infosys Cobalt (cloud transformation platform). The ideal candidate combines strong client connect, deep digital and AI acumen, and proven large-scale delivery leadership in an onsite–offshore model.

• Act as a trusted delivery partner for strategic Infosys clients, ensuring high CSAT and long-term relationship growth
• Collaborate closely with Client Partners, Program Directors, and Engagement Managers to understand client priorities and business outcomes
• Lead senior client interactions including executive reviews, steering committees, and governance forums
• Drive transparent communication, proactive risk management, and timely escalation handling

• Own end-to-end delivery of complex AI and digital transformation programs across multiple portfolios and geographies
• Manage scope, timelines, budgets, quality, and delivery risks in alignment with Infosys delivery excellence frameworks
• Lead delivery using Agile, SAFe, Dev Ops, or hybrid methodologies, depending on client needs
• Ensure effective orchestration of onsite–offshore teams, vendor partners, and cross-functional stakeholders

• Apply strong understanding of AI, Generative AI, Machine Learning, and Automation
• Apply strong understanding of Data, Analytics, and Cloud Platforms (AWS, Azure, GCP)
• Apply strong understanding of Digital Experience, Enterprise Modernization, and Platform Transformations
• Leverage Infosys Topaz capabilities to shape AI-led solutions and business value conversations
• Translate complex AI and digital concepts into business-aligned outcomes for client leadership
• Ensure compliance with Responsible AI, data privacy, security, and regulatory standards

• Lead, mentor, and inspire multi-disciplinary global teams including PMs, architects, data scientists, and engineers
• B…