SaaS Application Administrator

About the Job

Consider a career with one of the nation's largest Universities! The Office of Information Technology (OIT) develops and maintains mission-critical applications for the University of Minnesota. The Health Sciences Technology (HST) team is dedicated to changing lives through research, education and outreach. To help support this mission, we are seeking a creative and motivated SaaS Application Administrator to join the HST team.

This is a position that requires the ability to work effectively and efficiently supporting multiple vendor applications on a variety of applications for multiple researchers and academic groups. The individual in this role must be able to support existing and new applications and ensure that compliance and governance requirements for restricted/private information are met. This position requires the ability to handle multiple priorities and tasks simultaneously with a close attention to detail and minimal oversight.

Please note, we are not offering H‑1B or Green Card sponsorship for this position. This position does not offer a STEM OPT training program.

While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border or otherwise open to relocation.

• Participate in the evaluation and recommendation of vendor software solutions based on technical and business needs.
• Develop and document best practices for systems configuration and administration.
• Assess operational risks and propose technical solutions that will meet service management expectations and capabilities.
• Maintain systems that adhere to audit compliance, in addition to maintaining HIPAA, FERPA, and PCI compliance as required.
• Generate and manage an inventory of SaaS solutions with up-to-date technical and compliance documentation.
• Perform on‑call duties on a rotational basis to support the operation of mission critical job processes.
• Craft communications to various levels of stakeholders to share news of planned and unplanned events.
• Other duties as assigned.

• Bachelor's degree in a related field and 2 years of relevant experience, OR a Masters Degree in a related field.
• Familiarity working with SaaS platforms, enterprise systems, and/or cloud‑based services.
• Excellent written and verbal communication skills with an ability to communicate clearly and effectively with business end‑users.

• Experience integrating vended applications into an enterprise environment.
• Experience analyzing business requirements and contributing to integration strategy.
• Experience with compliance frameworks and audit processes.
• Certifications such as ITIL, CompTIA Cloud+, or AWS Certified Sys Ops Administrator.

Pay Range: $90,000 - $100,000; depending on education/qualifications/experience.

Additional benefits include:

• Competitive wages, paid holidays, and generous time off.
• Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program.
• Low‑cost medical, dental, and pharmacy plans.
• Healthcare and dependent care flexible spending accounts.
• University HSA contributions.
• Disability and employer‑paid life insurance.
• Employee wellbeing program.
• Excellent retirement plans with employer contribution.
• Public Service Loan Forgiveness (PSLF) opportunity.
• Financial counseling services.
• Employee Assistance Program with eight sessions of counseling at no cost.
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

To learn more about diversity at the U: (Use the "Apply for this Job" box below)..edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.