AVP, Enterprise Database Platforms & Operations

About the Role

We will fight for everyone’s opportunity for a better financial future. With customers, partners and colleagues we stand up for and champion everyone’s access to opportunities. We believe every individual and every community deserves access to financial opportunities and are determined to help them reach a better future.

The AVP, Enterprise Database Platforms & Operations is a senior technology leadership role responsible for the end‑to‑end strategy, architecture, engineering, operations and product lifecycle management of Voya’s enterprise database platforms. The role is accountable for delivering highly available, resilient and scalable database platforms that directly support mission‑critical business applications and client‑facing services. It will drive platform reliability, resiliency, security, automation, AIOps adoption, cloud transformation and cost optimization across a diverse portfolio of database technologies.

Success will be measured by platform uptime, modernisation progress, automation maturity, and reduction of operational risk and cost.

• Define and own the enterprise database platform strategy across relational, No
  
  SQL, in‑memory, engineered systems, and cloud‑native platforms.
• Translate business and application needs into standardized, scalable database platform capabilities.
• Establish reference architectures, standards, patterns and multi‑year roadmaps aligned to business, security and regulatory requirements.

• Oracle, SQL Server, DB2 UDB, Sybase ASE
• PostgreSQL, MySQL
• MongoDB, Redis
• Oracle Exadata / Exadata Cloud@Customer (ExaCC)
• Oracle ZDLRA and Oracle Enterprise Manager (OEM)
• Azure database platforms (IaaS, PaaS and managed services)
• Drive capacity planning, performance engineering, scalability and resiliency design across on‑prem and Azure environments.

• Lead enterprise adoption of automation‑first and self‑service database platforms.
• Stand up standardized, repeatable database provisioning and configuration pipelines to reduce manual intervention.
• Build and govern Infrastructure‑as‑Code (IaC) and CI/CD pipelines for Database‑as‑Code.
• Enable automated provisioning, configuration, schema versioning and standardized builds.
• Advance AIOps capabilities for predictive insights and proactive incident detection.
• Drive measurable reduction in incident volume and MTTR through automation and observability integration.
• Integrate automation and AIOps with observability and ITSM workflows.

• Lead large‑scale database migrations from on‑premises to Azure and hybrid cloud platforms in partnership with key stakeholders.
• Define migration strategies including re‑hosting, re‑platforming, modernisation and consolidation.
• Prioritise and sequence migration initiatives based on business impact, risk and cost optimisation opportunities.
• Optimise cloud platforms for availability, security, scalability and cost efficiency.
• Establish cloud operational, resiliency and security standards.

• Own 24/7 production operations with strict SLAs.
• Ensure clear ownership models, escalation paths and accountability across global support teams.
• Ensure adherence to ITSM processes including incident, problem and change management.
• Govern CI/CD‑driven change and release processes.
• Lead post‑incident reviews and systemic issue remediation.
• Drive a proactive reliability model rather than reactive support.

• Ensure platforms meet RTO/RPO and resiliency standards.
• Define cyber‑recovery and ransomware readiness strategies in partnership with the Business Resiliency office.
• Implement immutable backups, clean‑room recovery and scenario testing.
• Continuously validate recovery readiness through testing and measurable outcomes.

• Manage platform lifecycle from ideation through retirement.
• Drive refresh, upgrades, standardisation and technical debt reduction.
• Rationalise platforms and reduce unnecessary…