Adobe CMS Business Analyst; AEM Sites & DAM

Title:
Adobe CMS Business Analyst (AEM Sites & DAM)

Location:
Hybrid (U.S. – MN, CO, ND, SD, TX, NM, MI)

Are you an experienced Adobe CMS Business Analyst ready to make a real impact? Trissential is hiring on behalf of our client for a high-visibility CMS Replacement Project, moving from Salesforce CMS to Adobe Experience Manager (AEM) Sites and AEM Assets. This is your opportunity to play a pivotal role in a large-scale, enterprise digital transformation—driving personalization, integrations, and content modernization.

• High-Impact Work – Be a core contributor to a major enterprise re-platforming initiative
• Modern Technology Exposure – Work hands‑on with Adobe AEM Sites, AEM Assets (DAM), and Adobe Target
• Agile Delivery Environment – Collaborate closely with Product Owners, developers, and system integrators
• Real Influence – Your requirements and user stories will directly shape customer‑facing digital experiences
• Supportive Team Culture – Join a fast‑paced, collaborative team that values continuous improvement and humor

• Write high‑volume, high‑quality user stories (hundreds expected) with clear, actionable acceptance criteria
• Gather and translate business requirements into functional specifications across CMS, DAM, and integrations
• Define and refine requirements for templates, components, forms, and authoring workflows
• Capture personalization requirements using Adobe Target (A/B testing, audience segmentation, optimization)
• Define website search functionality requirements including indexing, relevancy, and filtering
• Lead requirements gathering for integrations (GA4, Salesforce CRM Chatbot/Live Agent, Medallia, SSO)
• Support content and asset migration efforts including mapping and workflow definition
• Partner with Product Owner, Scrum Master, Lead BA, and SI to drive Agile delivery
• Participate actively in sprint ceremonies: planning, stand‑ups, refinement, reviews, and retrospectives
• Perform functional validation and support UAT, ensuring delivered solutions meet customer expectations
• Act as a quality advocate for overall user experience and solution delivery

• 5+ years of Business Analyst experience in Agile/Scrum environments
• Hands‑on expertise with Adobe Experience Manager (AEM Sites) CMS and AEM Assets (DAM)
• Experience gathering requirements for Adobe Target and personalization strategies
• Strong knowledge of website search functionality (configuration, indexing, filtering, relevancy)
• Proven experience in CMS implementations and website re‑platforming (preferably legacy to Adobe)
• Exceptional user story writing skills using “As a / I want / So that” format with strong acceptance criteria
• Experience working with Jira, Confluence, Figma (for review), MS Teams, and Share Point
• Ability to balance business needs with technical feasibility
• Strong stakeholder communication and collaboration skills
• Experience supporting testing with a UAT/customer‑first mindset

• Familiarity with Adobe Analytics and Adobe Launch/Tags
• Experience with Salesforce‑to‑Adobe or similar CMS migration projects
• Background in utilities, regulated industries, or large enterprise environments
• Exposure to complex CMS/DAM integrations and personalization ecosystems
• Proven experience delivering enterprise‑wide initiatives within large, complex, highly matrixed organizations, with the ability to navigate governance, compliance, and cross‑functional stakeholder environments while driving successful outcomes across high‑volume, multi‑system landscapes that impact broad user populations at scale

• Bachelor’s degree in Business, IT, Computer Science, or related field
• Agile/Scrum certification (preferred but not required)
• Adobe AEM-related certifications (advantageous)

At Trissential, we value expertise, collaboration, and innovation. By joining our client’s team, you’ll work on impactful projects that shape digital customer experiences at scale.

• Competitive Compensation – $77–$88 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market‑based rates by geography.
• Comprehe…