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CX Insights Leader — Strategy & Impact

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Us Bank
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 133365 - 156900 USD Yearly USD 133365.00 156900.00 YEAR
Job Description & How to Apply Below
Position: Payments CX Insights Leader — Strategy & Impact

U.S. Bank is seeking a Senior CX Insights Consultant – Payments to drive data-driven insights across the payments ecosystem. You will lead end-to-end insights projects, analyze VoC and market data, and translate findings into strategic recommendations for senior leaders.

You will collaborate with Product, Design, Analytics, and Operations leaders to shape roadmaps, prioritize investments, and measure impact, mentoring others and advancing CX capabilities across the organization.

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