Data & Analytics Manager, North America

Jellycat is a privately owned design‑led, gift brand headquartered in London. We create innovative luxurious products in the soft‑toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand.

As part of our ongoing business improvement focus, this role will be a proactive, strategic and hands‑on leader of a business intelligence function driving positive behaviours in data based decision‑making throughout the business.

A business‑facing role, that will work primarily with finance, Commercial, Customer Service, Production and Operations, this role will develop relationships with key stakeholders, gather requirements, agree business priorities for development and be hands on with the build of each data product.

• Owning, building and maintaining our BI stack.
• Enabling data based decision makers in the business.
• Managing the company BI demand in an agile approach aligned to business priorities.
• Resourcing, managing and empowering a team of data specialists.
• Managing the key business stakeholders expectations through empowerment, engagement and education.
• Assisting in the development of product roadmaps.
• Managing, prioritising, and assessing the impact of all work items, such as new features, defects and backlog items.
• Educating and inspiring the business in the art of the possible with BI, reporting and dashboards.
• Running regular data and BI training sessions to new joiners and existing employees of Jellycat.
• Working within the project methodologies, budgets and deadlines set by the business.

• Senior level experience working with Power BI.
• Demonstratable experience of transforming a reporting function.
• 1+ years leadership experience.
• Highly organized but flexible with excellent communication skills.
• Able to work to fixed deadlines and SLAs.
• Logically minded, likes to use data and evidence to support findings.
• Excellent troubleshooting skills.
  
  Able to work independently and under pressure from time to time.

• Bonus – Annual discretionary bonus tied to both company performance and personal contribution.
• Health Coverage – Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of it on us.
• 401k – We’ll match every single dollar up to 5% of your salary.
• 30 Days PTO – Prorated and then loaded at the start of each year. Vacation and sick time combined, and yours to use.
• Employee Assistance Program – Confidential support for whatever life throws your way.
• Paid Parking + Perks – Covered, skyway‑connected parking on us, plus a free gym, on‑site clinic, pharmacy, and many local restaurants within walking distance.
• Social Events – A very active social committee keeping the calendar full of celebrations and good times.

• Prolonged periods of sitting at a desk and working on a computer.

• $120k - $140k

Jellycat Inc. is an Equal Opportunity Employer. We welcome applicants from all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. We are committed to a fair, inclusive workplace where everyone can thrive.