Network Engineer – Managed Services

$65k - $85k

Ready to take your technical expertise to the next level without burning out in the process? At Coordinated Business Systems
, we believe great engineers do their best work when they’re supported, challenged, and trusted, not treated like a ticket-closing machine.

We’re a privately owned, established company focused on long-term growth, strong client relationships, and building a team people actually want to stay with. That means meaningful work, realistic expectations, and enough technical variety to keep you challenged without constant chaos and burnout.

We’re looking for a Network Enginee
r to play a key role within our Managed Services team, serving as a technical expert while helping design, stabilize, and support complex client environments. You’ll work alongside experienced professionals, contribute to high-level IT initiatives, and help deliver the kind of service that keeps clients with us long term.

This is a full-time role responsible for the analysis, monitoring, management, and implementation of a wide range of networking and IT initiatives.

• Collaborate with the service desk and network engineering teams to resolve complex networking issues
• Provide onsite and remote support to clients across highly diverse environments
• Monitor, manage, and maintain client systems using RMM tools
• Install, configure, troubleshoot and resolve network, server, and end-user issues
• Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, and email/phone
• Collaborate with third-party vendors to expedite issue resolution
• Manage and document service tickets with accurate time entry
• Participate in an after-hours on-call rotation (approx. 1 week every 5–6 weeks)
• Ensure adherence to company policies, procedures, and security best practices

For over 40 years, Coordinated Business Systems has empowered companies across
Minnesota and Western Wisconsin with cutting-edge business solutions. We specialize in
Managed Print Services (MPS), Managed Network Services (IT/MSP), Voice/UCaaS, Document Management, and office technology.

Our commitment to innovation and customer success fuels our continued growth.
We’re proud to be locally owned and operated, with a strong belief in work-life balance, employee development, and doing the right thing, every time.

• ≥ 3 years of Network Engineering experience in a Managed Service Provider environment.
• ≥5 years of combined IT field experience (network engineering, service desk, field technician, etc.)
• Expertise in setup, maintaining, and troubleshooting networking (firewalls, switches, network protocols, VPN) with virtualization experience as a plus. Experience with Sonic Wall, Fortinet, and Ubiquiti preferred.
• Experience with backup & disaster recovery monitoring. Experience with Datto and Slide preferred
• Experience supporting Microsoft Server  environments
• Excellent troubleshooting, organizational, and communication skills
• Knowledge and understanding of how to effectively handle cybersecurity incidents
• Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, and email/phone. Experience with Connect Wise and IT Glue preferred
• Manage and document service tickets with accurate time entry
• Support clients with our Remote Monitoring and Management solution
• Valid driver’s license with reliable transportation and clean driving record. Must pass drug test & CJIS authorization requirements

Coordinated Business Systems Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.