AI & Digital Transformation Project Manager

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders.
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency.
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools.
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes.
• Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency.
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities.
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effectiveness.
• Scope changes and develop client requirements, ensuring proper estimation, approval, and contractual updates.

• Demonstration of strategic mindset for delivering impactful, client‑aligned projects.
• Problem‑solving expertise and ability to run project economics and delivery.
• Strong relationship with mid and senior level client stakeholders.
• Strong leadership abilities to foster team performance and growth.
• Commitment to cultivating a culture of learning and innovation.

Project Manager to lead client‑facing AI and digital transformation programs across global engagements. This role is critical in strengthening client relationships, driving execution excellence, and ensuring successful delivery of AI‑, cloud‑, and digital‑led initiatives aligned with Infosys’ strategic offerings such as Infosys Topaz (AI‑first services) and Infosys Cobalt (cloud transformation platform).

The ideal candidate combines strong client connect, deep digital and AI acumen, and proven large‑scale delivery leadership in an onsite–offshore model.

• Own end‑to‑end delivery of complex AI and digital transformation programs across multiple portfolios and geographies.
• Manage scope, timelines, budgets, quality, and delivery risks in alignment with Infosys delivery excellence frameworks.
• Lead delivery using Agile, SAFe, Dev Ops, or hybrid methodologies, depending on client needs.
• Ensure effective orchestration of onsite–offshore teams, vendor partners, and cross‑functional stakeholders.

• Apply strong understanding of AI, Generative AI, Machine Learning, and Automation.
• AI, Generative AI, Machine Learning, and Automation.
• Data, Analytics, and Cloud Platforms (AWS, Azure, GCP).
• Digital Experience, Enterprise Modernization, and Platform Transformations.
• Leverage Infosys Topaz capabilities to shape AI‑led solutions and business value conversations.
• Translate complex AI and digital concepts into business‑aligned outcomes for client leadership.
• Ensure compliance with Responsible AI, data privacy, security, and regulatory standards.

• Lead, mentor, and inspire multi‑disciplinary global teams including PMs, architects, data scientists, and engineers.
• Build a high‑performance culture focused on quality, productivity, and continuous improvement.
• Support talent development, performance management, and succession planning within the account.

• Own program financials, including budgeting, forecasting, margin protection, and revenue assurance.
• Support deal shaping, project estimations, proposals, and renewals.
• Identify and drive account mining opportunities, working closely with sales and client partner teams.