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Bilingual Technical Support Specialist — SaaS Customer Care
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-07-24
Listing for:
Change.org, PBC
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
HHAeXchange seeks a bilingual Technical Customer Care Representative for our Minneapolis, MN office. You will deliver technical assistance via phone, email, and chat, diagnose issues, and guide customers with clear, actionable steps to maximize platform use.
Ideal candidates have 2+ years of technical SaaS support, strong communication skills, and a customer-centric mindset;
English fluency is required, Spanish a plus. On-site roles in Minneapolis, with potential weekend shifts.
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