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Onsite IT Help Desk Technician: Win10 & Office

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Onsite IT Help Desk Technician: Win10 & Office 365

TEKsystems in Minneapolis, MN is seeking an entry-level Service Desk Associate to provide phone, email, and walk-up support. This onsite role handles 60–65% first-contact resolution and escalates remaining issues to level 2, with a shift from 8:00am to 5:00pm.

You'll work with Office 365, Windows 10 migrations, and Service Now ticketing, delivering strong customer service while resolving incidents quickly to keep users productive in a fast-paced environment.

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