Senior Consultant - MedTech Clinical Operations

Job Overview

Veeva Systems is looking for consultants with system implementation experience to help customers optimize their Clinical Operations data and document management processes. The role is part of the Professional Services team and involves understanding customer business processes, shaping future state visions, translating requirements into solution designs, and defining global strategies for deploying our cloud‑based Clinical Suite.

• Lead Med Tech customers through their clinical transformation via the implementation of Veeva Clinical applications
• Partner with customer SMEs and business leaders to analyze, develop, and implement Clinical Operations processes that solve business problems and support business needs with the Veeva Clinical suite (eTMF, CTMS, Payments, Site Connect, Study Training)
• Analyze and document current state business processes, identifying pain points and gaps in process or system functionality as areas of opportunity
• Define roll‑out strategies for deployment of Veeva Clinical across global teams
• Serve as the primary customer liaison managing communication between the project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and work streams (solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization

• 8+ years of experience implementing clinical systems and processes (e.g., Clinical Trial Management systems, investigator portals, study training solutions, etc.)
• Working knowledge of life‑sciences compliance and clinical trial operations
• Ability to quickly understand business use cases and opportunities for change and translate them into process and business improvements aligned with Veeva Clinical best practices
• Experience implementing software systems with the ability to translate business requirements into solution designs
• Proven expertise in customer leadership and mentoring team members
• Demonstrated work history in stakeholder management, critical thinking, and effective technical communication with diverse audiences, and a determination to achieve customer success
• Ability to travel up to 50%
• Direct experience with systems such as Oracle Siebel, go Balto, Bio Clinica CTMS, Medidata Rave, Parexel IMPACT, Bio‑Optronics, PhlexEView, Trial Interactive, Drug Dev Site Selection and Payments, Wing Span eTMF, SiteZONE, Complion, Florence eBinders, Forte Oncore, Veeva Vault, Next Docs, Documentum, SharePoint, and other clinical technologies
• Consulting experience, preferably with a major software vendor or process‑management consulting group
• Relevant degree in life science, computer science, biochemical or mechanical engineering or related field
• SaaS/Cloud experience

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company‑paid holidays
• Retirement programs
• 1% charitable giving program

Base pay: $80,000 – $200,000. Salary range is provided to comply with local regulations and may vary based on experience and location. Additional compensation may include variable bonus and/or stock bonus.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability when applying for a role or in our recruitment process, please contact us at ta