ITSM Process Analyst: ServiceNow & ITIL Specialist
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-04
Listing for:
On-Demand Group
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst, IT Specialist
Job Description & How to Apply Below
On-Demand Group seeks an ITSM Process Analyst for a 6-month hybrid role in Minneapolis, MN. The role focuses on refining Change, Knowledge, and Asset/Configuration Management within Service Now, aligning with ITIL standards, and maturing governance and analytics across IT domains.
The position requires hands-on Service Now expertise, CAB facilitation, and strong documentation skills to drive process improvements and measurable outcomes.
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